Posted Date: 2012-12-06
Last Updated: 2012-12-06
Distribution: View Public Website
InformationFAQ: FlashAir Frequently asked questions
Photos and other data can be transferred to PCs, smartphones and tablet PCs without any need for a cable connection. The following information provides answers to common questions. Refer to the Users Guide available at support.toshiba.com for your FlashAir card for complete instructions for installing the FlashAir utility and configuring your FlashAir card as well as additional information.
The FlashAir utility is located in the FlashAir card by default along with the software for communicating wirelessly. This utility allows you to configure a password for your wireless LAN settings and other items. If the card is formatted using a computer or device, the card will lose the ability to communicate wirelessly. It will then need to be formatted using the utility to resume wireless commincation.
How do I connect wirelessly to my FlashAir card and download pictures
Follow the steps below to connect wirelessly to your FlashAir card:
Can I install the FlashAir utility on a MAC?
Yes, the FlashAir utility for MAC is available for download at support.toshiba.com.
I have forgotten the security key (password)
The password can be reset by using the FlashAir utility
The new password will be set.
FlashAir cannot connect wirelessly
FlashAir wireless connection terminates before a file is completely saved
What security is available for FlashAir?
Encryption mode is WPA2. When setting the SSID and Password (security key) under "Wireless LAN Setting", the security key should have 8 to 63 alphanumeric characters. If the "Password" field is blank, the Product is lax on security. Users should take appropriate security measures to prevent from hacking or stealing data transmitted wirelessly by third parties. Do not use easy-to-guess passwords and please select a strong password. Toshiba recommends you to make a note of your SSID and security key.
I formatted the FlashAir card on my computer/device, now it does not connect wirelessly
If you format the FlashAir card using a computer (not the FlashAir utility) or using a devices formatting ability, the software required to communicate wirelessly will be removed from the card and it will become a normal SD memory card. To restore the card back with the ability to communicate wirelessly, perform the following steps:
NOTE: This procedure will erase all files currently save to the card and reinstall the software necessary to communicate wirelessly.
The FlashAir card will be formatted and the necessary software will be reinstalled. However, the FlashAir utility will NOT be installed onto the card as it was when the card was new.
Export Control and EULA Use of any software made available for download from this system constitutes your acceptance of the Export Control Terms and the terms in the Dynabook end-user license agreement both of which you can view before downloading any such software.